Hotel Parkside Pvt. Ltd. is a locally established and government-licensed hotel company based in Kathmandu, Nepal, with operations in Chitwan. We specialize in providing a wide range of services, including Hotel Accommodations, Room, BB plans, Jungle Activities according to maintaining the highest standards of customer service and safety.
Core Values
- Authenticity – We do not subcontract our services, ensuring direct and immersive local experiences.
- Expert Planning – We provide accurate and detailed information to help clients make informed travel decisions.
- Safety & Reliability – We prioritize the safety of our clients and crew members while offering seamless logistics and operations.
- Personalized Services – Our team is dedicated to crafting customized itineraries that cater to diverse interests and travel styles for jungle safari.
Company Details
- Hotel Main Location: Ratnanagar-6, Bachhauli, Hattisar, Sauraha, Chitwan, Nepal
- Registered Address: Ratnanagar-6, Bachhauli, Hattisar, Sauraha, Chitwan, Nepal.
- Head Office: Kailash Chaur-365, Lazimpat, Kathmandu, Nepal.
- Branch Offices: We do not have any branch offices but collaborate with local partners and global travel associates to ensure seamless travel experiences.
General Terms and Conditions
- Service Provision: All services are provided strictly as per the written confirmation and finalized itinerary at the time of booking.
- Documentation: A scanned passport copy (with at least 6 months validity from the arrival date) and a passport-size photo are mandatory at the time of booking.
- Photography: Trip photographs may be used for marketing and publicity purposes only after obtaining the client’s written consent.
- Legal Compliance: Clients are expected to follow the laws and respect the local customs of the respective country or city they visit.
- Illegal Activities: We do not take responsibility for any illegal activities committed by clients under the laws of the respective country.
- Modification of Terms: We reserve the right to modify our Terms and Conditions, which take immediate effect upon being updated in the Terms and Conditions section.
Advance Payment Policy
- Payment Methods:
- Payments must be made to our official bank accounts unless otherwise specified.
- Online payments via our website are subject to a 4% extra bank charge.
- Wire/Bank transfer charges must be borne by the sender.
- Card payments (Visa, MasterCard, and American Express) incur an additional 4% bank charge.
- Advance Payment:
- A non-refundable advance payment of 20% of the total trip amount is required to confirm the booking.
- The remaining balance must be paid at least 3 days before the travel date.
- For trips booked within 15 days of departure, full payment is required at the time of booking for local travel company
- Any exceptions will be communicated with a written agreement specifying the conditions.
Cancellation and Refund Policy
- Before 1 days of the travel date: The 20% advance payment is non-refundable and will be applied as a cancellation charge.
- Before 3 days of the travel date: 50% of the total trip cost will be charged as a cancellation fee.
- Within 10 days of the travel date: 100% of the total trip cost will be charged as a cancellation fee (non-refundable).
- Online booking like booking, expedia, agoda many more.
Note: Any special cases or exceptions will be communicated at the time of booking.
Unused Services
- No refunds will be provided for any unused services once the trip has started.
Risks and Liabilities
Hotel Parkside Pvt. Ltd. is not responsible for any additional costs arising due to:
- Changes in government policies
- Jungle Activities Risks for Incident acquire
- Encounter with wildlife animals
- Natural calamities (earthquakes, floods, avalanches, etc.)
- Fuel price hikes
- Road blockades, flight cancellations, or delays
- Political situations, sickness, or other unforeseen circumstances beyond our control
Our Commitments
- We guarantee the best personalized services and prioritize the safety and well-being of our clients.
- Our crew members are fully insured for jungle safari and other adventure activities.
- In case of special circumstances, we will notify clients at the time of booking.
This ensures a responsible, lawful, and culturally respectful travel experience for all our clients.
Hotel Parkside Pvt. Ltd.
Your trusted partner for unforgettable adventures in Asia.